A letter to our customer

Dear Esteemed Customers,

As you know, Now China is suffering from novel cronavirus, Millions of brave men and women are fighting against the cronavirus. Affected by the epidemic, our company postponed opening, and some order will inevitably be delayed.

We are very grateful to our customers for their understanding and support. Many customers write emails or call us to express their concern and condolences. Thank you very much.

Our company resumed work on February 10th, and was one of the first batch of factories in Ningbo to resume work. Now about 30 employee are working at our factory, another 40 employee will return to Ningbo in near future, They will receive medical isolation observation for 7-14 days, and then back to work. Fortunately, all our employee are remain safe now.

Almost all of our supplier( raw material, casting, forging, cutting tool, surface treatment) are not opened yet, They will open on around at the end of February.

Our esteemed customers, Due to lack of worker, we are not able to delivery goods before Feb 20th, Hope you can understand. But if you have urgent shipping requirement, please feel free to contact us, we will do our best to send goods to you. After Feb 25 th, we can delivery goods as usual.

We will work overtime to produce your order and try our best to deliver on time.

Ningbo Tianhui Machine Company

Feb 13,2020